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Office & Billing Procedures
| Contact Us | Notice of Health Information Practices |
6325
US Hwy 27 North Suite 201
Sebring, Florida 33870
(863) 385-2222
[CLICK FOR MAP & DIRECTIONS]
6380 Cypress Gardens Blvd
Winter Haven, FL 33884
(863) 325-8822
[CLICK FOR MAP & DIRECTIONS]
Office
Hours
Sebring
Monday
- Thursday 7:30 am to 6:00 pm | Friday 7:30 am to 4:00 pm
Winter Haven
Monday
and Thursday 8:30 am to 4:00 pm
Appointments
Please
call our office if you would like to schedule and appointment at (863) 385-2222 in Sebring or (863) 325-8822 in Winter Haven.
Occasionally, due to the nature of an orthopaedic practice, it becomes
necessary for us to change your appointment. This is primarily done
if the doctor has been called out for an emergency and we ask your understanding
in this matter. We try our very best to stay on schedule, however, if
we become seriously delayed, we try to notify you. We know your time
is valuable, too. If you are unable to keep your appointment, or are
going to be late, please call the office as soon as possible. This courtesy
allows us to be of service to other patients.
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If you can not access the forms you can click on the icon to download the software.
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Forms
As directed by our office please download the forms and bring them completed to your scheduled office visit. This will help expedite the registration process. Thank you.
PATIENT
INFORMATION FORM
MEDICAL RECORD RELEASE FORM
MEDICAL
HISTORY FORM
CONSENT TO DISCLOSE HEALTH INFORMATION
REQUEST
FOR PROTECTED HEALTH INFORMATION
Medicare
The
Doctors of Florida Joint and Spine Institute, P.A. are participating
physicians of the Medicare Program. We will file Medicare for you. Some
of the secondary insurance company's are a cross-over by Medicare and
do not need any additional filing. In the event you need help filing
the secondary insurance, our billing department can help provide the
information you will need.
Insurance Contract Provider
The
Doctors of Florida Joint and Spine Institute, P.A. participate in the
following insurance programs:
Beech Street Network
Blue Cross/Blue Shield of Florida
Cigna PPO
Florida Hospital Healthcare PPO
Medicare
Medicare Railroad
MultiPlan
Private Healthcare Systems
Complete Health Network PPO
United Healthcare
Champus/Tricare
PPO Next
Insurance and Billing Questions
We
have a Billing Department that is available to our patients Monday - Thursday from 8:30 am to 5:00 pm and on Fridays from 7:30 am to 4:00 pm. Please call (863) 385-2222 ext. 206.
Prescription Refills
Medication
requests are limited to office hours only. State law requires that medical
records must be available to the physician. The doctors normally answer
messages and prescription refills between 5:00 pm and 6:00 pm. Do not
have your pharmacist call, as we are unable to refill a prescription
without the doctor's permission.
Phone Calls
When you call the office we will try to answer all your questions and concerns at the time of your call. If you have a billing problem ask to speak to the billing department. If you have a medical question ask to speak with the nurse. Please note the name of the person you spoke to, so if you need to follow up with additional calls you will know who to ask for as they will be familiar with your request.